Shipping policy

Shipping Policy

Last updated: October 29, 2026

Where we ship. AfterGlow currently ships to addresses within the United States.

Processing time. Orders are typically processed within 1–3 business days (Monday to Friday, excluding holidays). You'll get a confirmation email when you order and another with tracking once it ships.

Delivery time. Once shipped, most orders arrive within 3–8 business days. Times may run longer during holidays, sales or severe weather.

Orders may arrive in more than one package. AfterGlow partners with independent brands who ship their products directly to you. If your order includes items from more than one brand, they may arrive separately on different days, each with its own tracking number. This is normal, and you won't be charged extra.

Shipping costs. Shipping costs are calculated and shown at checkout before you pay.

Tracking your order. Tracking links are emailed as each package ships. If you haven't received tracking within 5 business days, email us at smith.mckenziefaith@gmail.com.

Lost, delayed or damaged packages. If tracking shows delivered but you can't find your package, check with neighbors and your local post office, then contact us within 7 days. If your order arrives damaged, email us within 7 days of delivery with your order number and photos, and we'll make it right.

Incorrect addresses. Please double-check your address at checkout. We aren't responsible for orders shipped to an incorrect address provided by the customer. Contact us right away if you spot a mistake, and we'll try to fix it before the order ships.